SHIPPING & RETURN POLICY

Shipping Policy

Do you ship worldwide, and how much does shipping cost?

Yes, we ship worldwide. We offer free shipping with tracking to customers in the USA and internationally.

There is no shipping cost and no sales tax.

What are your shipping and processing times?

Standard shipping times: 

• USA and Canada: 6 - 14 days
• 
  
• Oceania: 8 - 14 days
•  
• Europe: 8 - 14 days

Processing times:

Orders can sometimes take 2 - 4 days to process after being placed, before they are shipped out.

Where can I find my tracking number?

When your order has shipped, you will receive an email notification from us with your tracking number.

If you haven't received it, or if the tracking number doesn't work, don't worry. Contact us at support@emmvibags.com and we will fix it. If you need more detailed information, send us an email and we'll be happy to help.

Unexpected delays

In some cases, delivery may take longer than the standard shipping times stated above. If your package is taking too long to arrive, please contact us and we will help resolve any situation within our control.

Returns

Our return period starts from the date you receive your order.

We aim to process all orders within 14 working days. However, during busy periods of the year this may be extended to 30 working days. If you have any questions, please contact us at support@emmvibags.com.